Registration FAQs - Signal Not Noise Brisbane

We also have a general FAQ page.

Payment & Registration System

What is club.signal-not-noise.com/Stripe/Quaderno?

To streamline registration as much as possible, we use the system used by Signal Not Noise Club to take registrations. The Club lives at club.signal-not-noise.com and is the system we use to take registrations for Signal Not Noise Conferences. Stripe is the credit card payment processing system. We use a system called Quaderno to send tax invoices.

As part of registering for Signal Not Noise Brisbane, we'll grant you access to Signal Not Noise Club as a Free Member. This will allow you to access the Free Member library, with content drawn from our online series of talks and workshops, as well as offers and discounts from partners.

You'll also be invited to join the Signal Not Noise Club's Slack, which has around 4500 members who are interested in the ideas explored at Signal Not Noise Conferences.

Can we pay with Diners Club? How about cash or cheque?

Sorry, our credit card payment system doesn't allow payments to be made with Diners.

Please consider using your own credit card and claiming it back on expenses.

What about Cash? — Sorry, we can't accept cash payments.

What about Cheque? — What is this "cheque" you speak of?

Can I get a tax invoice?

Your registration is processed via Stripe. You'll also receive a Tax Invoice issued by Quaderno on behalf of Tabar Pty Ltd, the founders of Signal Not Noise Conferences.

Payment by invoice/bank transfer

Please consider using the online system with your own credit card and claiming it back on expenses.

If you have 5 or more people from the same company, it's possible to manually issue an invoice for payment by bank transfer or credit card.

Please note: There may also be an extra fee charged if we're required to be added as a supplier to your procurement system.

Please contact Signal Not Noise Club here to discuss.

Registration Details

Can I register more than one person at a time?

Yes. You can change the quantity selector when registering. We'll get in touch with you to obtain the details (first and last names and email addresses) of the other people who are part of your order, so they'll get the information they need.

Can I get a group discount?

The registration cost has already been set deliberately low. Therefore, we aren't offering a group discount.

Why do you need extra info?

We'll only use your information in the organisation of the event, or to let you know about related issues (such as other events offered by Signal Not Noise Club/Tabar that are designed to be relevant to our community's professional interests). It will be very easy for you to unsubscribe if our messages aren't relevant to you.

We need your basics such as name and email, of course. We also ask for your mobile phone number, in case we need to contact you about something relating to the event.

We ask for your job title and company because it helps us get an idea of who's coming and helps us tailor the day to your needs.

We need your work address in order to issue a tax invoice.

You can opt in to hear from the companies who support Signal Not Noise Conference. They'll only receive your information if you tick this box when registering.

Signal Not Noise Club Membership

People who register for the conference who are not already Signal Not Noise Club Free Members will be granted access to Club Free Membership using the details you provide when registering for this event. You'll receive messages and invitations related to the activities of Signal Not Noise Club.

To understand the invitations and messages that we send you as part of Signal Not Noise Club, please take a look at this page.

Changes & Refunds

Can I change my details, or send someone else instead of me?

Yes. This is free, but please let us know so the details can be changed so that your replacement's details are in our system properly and they receive the important information about the event.

Can I get a refund?

Yes. If you wish to cancel, please note the following refund policy structure:

100% refund if cancelled approximately 6 weeks before the conference
50% refund if cancelled approximately 3-4 weeks before the conference
25% refund if cancelled approximately 2 weeks before the conference
No refunds available after the final refund deadline

Specific refund deadline dates will be announced once the conference date is confirmed.

Food & Accessibility

Can you cater for dietary requests?

Yes. We need to have advance notice of specific dietary requests. Catering will have vegan options available already, but you're welcome to let us know about other requirements.

Please email us.

Is the venue accessible?

Accessibility information will be provided once the venue is confirmed. We're committed to ensuring the event is accessible to all participants.

Event Merchandise

Event t-shirt

We don't include the cost of a shirt in the registration fee, but we do have t-shirts bearing the Signal Not Noise logo available for purchase via Redbubble. Check out the designs here.